Who we are
These terms apply to purchases from Truedell Enterprises LLC, doing business as True Financials Tax Solutions, which also operates FastTrack Tax Academy (the “Academy”). Contact us at sendmytaxinfo@gmail.com or 863-797-6334.
Free Academy enrollment
FastTrack Tax Academy enrollment is free during the current rollout. No tuition is charged, no payment information is collected, and no deferred training balance is created, so there is nothing to refund. Enrollment remains free until we announce a change, and anyone enrolled under this free offer will not be charged retroactively for that enrollment.
Tax preparation services
Professional tax preparation for clients is a separate service, agreed with us directly outside this website. Questions about that service can be sent to sendmytaxinfo@gmail.com. We cannot guarantee any tax outcome.
Government fees
Government requirements such as the IRS PTIN are set and collected by the agency, never by us — see the IRS PTIN requirements.
Earlier purchases
If you made a purchase before the free rollout, contact us at sendmytaxinfo@gmail.com or 863-797-6334 with the name and email you used and we will review it under the terms you accepted at that time.